My Story....

We all have a story to tell about how we evolved and ended up doing what we now do. Sometimes it will be a path well planned from an early age, sometimes it will be as a result of circumstance and events that redirected us on a new adventure. Mine was the latter.

I started my career over 30 years ago in the cut throat, competitive world of PR. You had to be tough as old boots and totally committed. If you weren't, you were out, or became burnt out! Neither option was particularly palatable.

It was a driven culture with only one goal… to win and be the best. Those expectations came with a high price tag at the cost of the welfare and emotional health of its employees.

Bullying, harassment, personality clashes, communication issues, leadership squabbles were all an accepted part of the industry, which, it was considered a privilege to work in!

They say that what doesn’t kill you makes you stronger… I survived!

Realising it was a young person’s game, I left and set up my own copywriting business while bringing up my three boys. Unsatisfied with simply putting pen to paper, I sensed there was something more meaningful waiting for me. I had a curious mind, always asking lots of questions. I had a deep rooted need to understand people and their behaviour so decided to address this yearning by joining an informal, weekly, psychology study group. Although this was for self interest only, six years later I realised this was an area I wanted to explore further.

I began studying counselling and was intrigued by a module on Mediation which prompted me to train as an accredited Civil and Commercial Mediator. The course was taught from a psychological perspective which was the perfect combination to marry my communication skills and my interest in psychology.

However, I kept thinking about my tortuous years in PR and all the unnecessary conflict, stress and toxicity that was never addressed. I wished we had access to what is now recognised as a Workplace Mediator to ease the path of daily working life.

With this in mind, I decided to train further and specialise in Workplace Mediation in the hope that I could help people navigate conflict and difficult conversations and issues in the workplace in a less traumatic way than I did!

My coaching evolved through my mediation work. I was approached time and again by one or more of the participants for further support following the mediation to help with their own particular triggers and communication style. I was naturally supporting them anyway but decided if I wanted to do this seriously, I needed to qualify as an accredited coach which is how my Executive Conflict Coaching journey was born.

I have had the privilege of working in some fantastic organisations with remarkable people. To end your day knowing you have been the motivator for change or the reason why your client will walk into their business the next day feeling unburdened, calm, engaged and happy to be there... well that’s my why!

I now work with CEO’s, Leaders, Senior Executives and their teams supporting them in their own conflict and communication journeys through coaching, training, mediation and consultancy.

I look forward to the opportunity of working with you or members of your organization to move difficult conversations forward in a healthy and constructive way for your business.

 

Wishing you all a conflict free day!

Nicole

Accreditations:
  • Aldo Civico ICF Accredited Executive Conflict Coaching  (2019)

  • ADR Group Accredited Workplace Mediator (2017)

  • Regents University London, School of Psychotherapy and Psychology, Accredited Civil and Commercial Mediator (2016)

Professional Memberships:

  • Registered member of The Civil Mediation Council (CMC)

  • ADR Group Workplace Member

  • HIVE

  • The Society of Mediators

Other:

I am a member of four Mediation Panels, two of which are Employee Assistance Providers. 

I adhere to the Civil Mediation Council's (CMC) European Code of Conduct for Mediators.

I work with CALM mediation providing voluntary Mediation to the community.

Sector Experience:

Public and Private

Health, IT, Local Government, Education, Events, The Arts, Shipping, Leisure, Engineering, Pharmaceutical, Transport, Property, Finance, Film, Retail

© 2017 by Nicole Posner London.. Proudly created with Wix.com

Please contact me to discuss any conflict  and communication issues:

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M: 07850 682 221