Let’s face it, even the most emotionally intelligent and conflict conscious amongst us have been guilty of losing our patience and calm demeanor once in a while. The workplace offers a myriad of different scenarios that can bring out the worst in us; tight deadlines, long hours, demanding clients, clash of personalities and personal issues. A manager however needs to rise above those provocative circumstances that might cause uncharacteristically bad behaviour. A manager nee

HR Magazine Nicole Posner, OCTOBER 16, 2017 ​ Are employees refusing to engage in mediation before tribunals out of fear? ​ In July the Supreme Court made a landmark decision to scrap the employment tribunal fee regime. The ruling claimed it was unfair and unlawful and denied employees access to the justice system if they were unable to afford the tiered fee structure, in some cases of up to £1,200. This will now be ‘game on’ for employees to push ahead with a claim where pre