In any workplace conflict or challenging discussion, the need to stand in someone else’s shoes is imperative to move a conversation forward. So how do we this, particularly when there is an unwillingness or lack of empathy to view the situation from another angle? In most conflict situations, we are triggered by a value that has felt challenged, dismissed or threatened. We all have one or two values that we will go to great lengths to protect. This doesn’t mean we all hold th

Communicating badly is one of the surest ways to trigger a reaction creating tension, disconnect and the start of an underlying conflict. People don’t necessarily remember what you say but they do remember how you made them feel. Respectful communication is paramount to creating connection and honest and authentic relationships. To get an idea of whether you are as good as you think, have a look through the following questions and be honest with your answers! 1. When you are

Communicating badly is one of the surest ways to trigger a reaction creating tension, disconnect and the start of an underlying conflict. People don’t necessarily remember what you say but they do remember how you made them feel. Respectful communication is paramount to creating connection and honest and authentic relationships. To get an idea of whether you are as good as you think, have a look through the following questions and be honest with your answers! 1. When you are