The CBI estimates a staggering 370 million working days are lost each year due to stress and workplace conflict which costs UK business in monetary terms, £33 billion per year! The real cost of conflict can affect your organisation in ways that might not be so obvious; the emotional cost, the physical cost, the productivity cost and bottom line ... the profitability cost. Conflict knows no boundaries and comes in many guises but some of the main causes are personality clashe