July 29, 2020

In any workplace conflict or challenging discussion, the need to stand in someone else’s shoes is imperative to move a conversation forward. 

So how do we this, particularly when there is an unwillingness or lack of empathy to view the situation from another angle?

In mo...

April 15, 2020

Communicating badly is one of the surest ways to trigger a reaction creating tension, disconnect and the start of an underlying conflict. People don’t necessarily remember what you say but they do remember how you made them feel. Respectful communication is paramount t...

July 30, 2019

The more senior you are in a company, the higher the stakes and the more there is to lose when things go wrong. However as long as failure is seen as an opportunity for change, learning and growth, then failure can actually be transformed into one of your biggest succe...

March 25, 2019

Let’s face it, even the most emotionally intelligent and conflict conscious amongst us have been guilty of losing our patience and calm demeanor once in a while.  The workplace offers a myriad of different scenarios that can bring out the worst in us; tight deadlines,...

January 24, 2019

Accusations, blame and getting past 'the lie'

Nicole Posner, SEPTEMBER 05, 2018

HR Magazine

In any conflict situation, there is always three sides to the story: the versions of the sides involved and, somewhere in the middle, the truth

As an HR professional you may have be...

September 1, 2018

Office dynamics can be one of the greatest causes of conflict. People work together 8 hours a day on average. We weren’t built to get along with everyone all the time and sometimes we grate on each other often unintentionally. We are all different. We have all been bro...

March 30, 2018

SME Magazine

By Nicole Posner, 22nd February 2018

Conflict costs, emotionally and financially. It can cause stress, ill health and absenteeism affecting morale and productivity and ultimately, your company’s bottom line. So what might be the key causes of conflict and ho...

March 30, 2018

HR Magazine

Nicole Posner, OCTOBER 16, 2017

Are employees refusing to engage in mediation before tribunals out of fear?

In July the Supreme Court made a landmark decision to scrap the employment tribunal fee regime. The ruling claimed it was unfair and unlawful and deni...

July 22, 2017

A happy employee is a productive employee.  So how does it serve your business to have two key members of your team in conflict? Well the truth is, not very well. It can not only affect the two parties involved but also impact an entire department creating a...

May 18, 2017

The CBI estimates a staggering 370 million working days are lost each year due to stress and workplace conflict which costs UK business in monetary terms,  £33 billion per year!

The real cost of conflict can affect your organisation in ways that might not be s...

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